ENCOURAGING REPEAT BUSINESS

The 3 most important statistics for any brick-and-mortar retailer are:

  • 65% of retailers business comes from existing customers.
  • 75% of customers say they favor retailers that offer rewards.
  • Increases in customer loyalty by 5% can increase profits by as much as 95%.

A loyal customer can be your best advocate by talking about their experience at your store(s) and what they personally benefit from being a loyal member.  To help keep customers loyal to your brand, the GoldTech Retail Manger features a powerful Loyalty Management System that interacts directly with your customers.  The system holds purchase history, personal details that you can leverage with your marketing campaigns, and identifies your best customers for you.”

  • Customer Loyalty program: GoldTech Retail Manager lets you create loyalty programs the way you want to do business. You can have as many separate loyalty programs as you need for different customers.  A customer can even participate in more than one loyalty program.
  • Customer Tracking: You can use your customers name, email, address, or simply assign a loyalty card with a unique number.
  • Gift Cards: Use the built-in gift card program, use third party gift cards or do both
  • Coupons: Unlimited Store Coupons can be defined