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GoldTech Lightbulb

Services

Did You Know…

Your business needs a reliable, durable, and efficient point-of-sale that you can depend on. Even more important, is having a great technology supplier who will be your business partner; available to work with you to achieve the best possible results, giving you the competitive edge.

GoldTech’s staff is dedicated to helping you achieve critical business insights for bottom-line decision making through a full range of easy-to-use, scalable, and customizable services.

Needs Analysis

  • Detailed discussion of operational requirements
  • Assessment of business objectives to improve effectiveness and profitability
  • In-depth analysis of current operational challenges and solutions to resolve them
  • Recommendation of the best solution to satisfy immediate and long-term objectives
  • Exploration of new technologies available to provide maximum competitive advantage and profitability

Implementation Services

  • Comprehensive and detailed implementation process plan
  • Complete system configuration and laboratory test prior to installation
  • Analysis of wireless networking requirements and configuration
  • System installation at site and full network testing
  • Onsite “go-live” support available

Training Services

  • Online and onsite training available
  • Refresher training available at any time

Support Center

  • Free phone support – available 24 hours a day, 7 days a week
  • Speak directly with a trained technician
  • Remote access support – so we can be, in effect, onsite in minutes